Simul Support ExchangeCategory: External Plugin IssuesError Unable to locate KERNEL 32.dll
neilgrieve123 asked 1 month ago

I have just installed the TrueSky to Unreal Engine version 4.25.1 when I choose an existing project or create a new project and enable the plugin there is an error unable to find Kernel32.dll I am using windows 7 64bit with DirectX11 could this be the reason for the error? I am currently unable to use RayTracing inside Unreal Engine until I upgrade to windows 10 using DirectX12 but I am unsure if this is the true cause for this error if anybody can help thanks

1 Answers
Chris_Simul Staff answered 1 month ago

Hi Neil – 
Sadly we no longer support Windows 7 as Microsoft stopped their support for that version of windows back in January of this year.
Apologies if this causes issues with your project, an update to Windows 10 should fix this.