Gombor Gábor asked 5 years ago
Hi, its the second time, that website and plugin don’t follow my payments.
Both say my license is expired but payment is done and I got the receipt which says it’s valid till April 21.
If I can convert my monthly subscription into the final license with paying the remaining fee, please let me know, there are days I can’t work with TrueSky due to license problems.
thanks, Gabor
James - Simul Support Staff answered 5 years ago
Apologies for the issue. Our new website has caused a few issues with subscription accounts. I will get this looked into now.
Your licence should be usable for now. I have assigned someone to look into the issue before the next monthly payment
Gombor Gábor
replied 5 years ago Thanks, now it’s ok.
If you are going to be using truSKY for a long time you save a lot of money if you get the permanent license, I would change.
Well it depends on postopaque performance problem. I probably wait some time and hope it will be handled, else I have to go towards Epic own volumetric cloud solution from 4.25.