trueSKY is supported through multiple channels. If you are encountering a problem using trueSKY, you should first visit the Q&A forum. If a bug is present in trueSKY, you can report this from your account area in the bug report tab.
For help with accounts and billing, please send us a message via our contact form.
Our Q&A Channel is the place to ask questions and search answers from community members. This is the most effective way to get answers.Visit Q&A
We frequently write tutorials on using trueSKY in UE4 & Unity. These tutorials are usually backed up with a video.Read Tutorials
Alongside our written tutorials for trueSKY, we have youtube tutorials to help you get to grips with trueSKY faster.Watch Tutorials
The Docs are a guide to all trueSKY features. You can use the Docs to learn how trueSKY works.Visit Docs
If you have encountered a bug in trueSKY, please submit a bug report in your account area.Submit Bug Report
For accounts & billing enquires, please send us a message through our contact form.Send a Message
All licences include a standard level of support. There is a premium support option available for Pro Licence customers. Premium support gives you fast response via telephone, email and chat support. We can also send a trueSKY developer to your location to help with integration and customisation.
A chat based community of trueSKY developers & Simul Staff. Response time depends who is online.
Fill out a bug report from your account area at simul.co.
Send us a message from our contact form.
Dedicated calls with a trueSKY developer.
We can come to you.